Paragon Exteriors LLC is happy to announce our new roof repair estimate process. We are offering FREE roof repair estimates for clients who take the time to provide us with detailed photos of the issues with their roof. If you have a leaky or damaged roof that is in need of repair we can offer you a FREE repair estimate via email within 24-48 hours.
Our New Roof Repair Process
Fill Out Our Roof Repair Consultation Form
To save our customers time and get their estimate to them quicker our roofing repair consultation form collects the necessary information we need. If you can take detailed photos of the trouble area and upload them through the contact form we can usually provide a rough repair estimate via email without a site visit and at NO COST to you. If a site visit is required there will be a $75 charge.
Provide Photos & You'll Save Money
If you can provide detailed photos of the trouble area on your roof it will save us time and ultimately save you money as we can provide a FREE estimate for your roof repair. Ideally we need a couple of photos of the outside of the problem area and a couple of photos of the inside of the area (from inside your attic). Photos are very helpful for us in determining the extent of the problem and we can spot any obvious issues.
Schedule A Time For Your On-Site Consultation
If we've received photos of your roofing issue we should be able to email you an estimate within 24-48 hours. If your issue is more complicated and you feel an on-site consultation would be better then we'll work with you to schedule a time. There will be a $75.00 fee for an on-site consultation. This compensates us for our time so we can do a detailed inspection. If you decide to move forward with the repairs we'll credit the $75 fee towards your repair cost.
Thoroughly Inspecting Your Roof
When we arrive on the scheduled day and time our roofing expert will discuss the problem with you, take a look at any areas you can point out and then we'll get on the roof and assess the situation to discover where the problem is and what the most effective repair is going to be.
Discuss Our Findings & Cost Estimate With You
After our thorough inspection we'll have a good idea on what will be needed for time and materials to complete your repair. We'll discuss our findings with you and provide with an estimate and timeline to complete the repair.
Pick Up Materials And Complete The Repair
Once you've accepted the cost estimate for the repair we'll go and pick up the necessary materials and complete your roofing repair. Most small repairs can be completed within the same day. For larger or more complex repairs they could take 1-3 days depending on the extent of the problem.
Roof Repair Questions & Answers
We strive to provide fast, expedient service for all of your roof repair clients but this is not always possible due to limited man power. Our roofing crews are setup with trucks and trailers primarily for roof replacement projects. When we have crews out on roof replacement projects it's not feasible for us to send out one of our experts who will then have to take a truck and trailer away from a large project to complete a small roof repair.
If we are too busy to handle your roof repair when you call or email we'll let you know and we are happy to recommend someone else we trust to do a good job for you.
It's not that we don't want the work, we just want to make sure we're going to be able to provide our top-notch services our customers have grown to expect from us. If we can't deliver that experience we'll let you know.
For minor roof repairs we can usually complete them the same day as your on-site consultation providing the consultation has taken place prior to 10am. If we do a late afternoon consultation we might not be able to complete the repair until the next business day.
Larger roofing repairs where a combination of replacement shingles, sheathing/decking, and ventilation is required might take up to 1-3 days and we'll provide you with an accurate timeline if this is the case.
It saves us considerable time if you can provide detailed photos of the problem area on your roof and we're also able to provide you with a FREE estimate without charging our consultation fee.
Photos That Are Helpful:
- one photo zoomed in on the problem area.
- one photo showing the surrounding area of the problem.
- one photo showing the entire roof from that side of your home.
- one photo from underside of the issue such as from inside your attic.
Please Note: In some cases photos won't be helpful and we'll need to perform an on-site, expert inspection of the roof. We make every effort to save us both time but if we don't feel confident providing an estimate on photos alone we'll let you know and we can schedule an appointment for your consultation.
We don't provide a guarantee on all repairs. There is just too many variables when it comes to roofing issues that are out of our control.
- Has the area been repaired in the past?
- How long has this issue been present for?
- Have you tried DIY repairs on the problem area?
- Is the surrounding roofing area in bad shape?
We guarantee we'll do our best to fix your problem but we do not offer a guarantee your roof won't have problems in the future. We will be honest with you during our assessment and we'll make sure we set realistic expectations so you are well-informed about the issue troubling your roof.
Yes, in most cases we can match your existing shingles or at least come very close. If the shingles are old or no longer produced we'll be able to provide you with a shingle that closely resembles your existing shingles but we make no promises of an "exact match" in all cases. We will try our best though.
If you need emergency tarping services for your roof that is leaking during a storm we strongly suggest you contact your insurance company first as they will be able to arrange for the tarping of your roof. We are happy to provide you with a repair estimate once the damage has been mitigated.
Yes, we can repair damage caused by ice dams and in most cases we can provide recommendations to prevent the problem from occurring in the future. During the early spring or after freeze/thaws we get a significant amount of requests for the repair of ice damage and we respond on a first come first serve basis. You can greatly help us out by providing detailed photos of the problem area.